Our Wards - Whiston Hospital - Ward 3C - General Medicine and Endocrinology
Overview
Ward 3C is a 38 bedded General Medicine and Endocrinology ward, including a treatment room and escalation room. We are based on Level 3, Green Zone, Whiston Hospital.
- Contact Details
Please be aware that our phone lines are not manned by clerical staff 24 hours a day and ward staff must prioritise patient care first and foremost, please be patient if trying to get through to the ward phone lines, staff will always aim to answer calls in a timely manner.
If you wish to speak with the Consultant, Ward Manager, Matron please speak to the nurse in charge.
Nurse Base – 0151 426 1600 ext 1220 / 2705 / 4308
Ward Manager – Stephanie Potter 0151 426 1600 ext 2859
Matron – Mike Babbs – 0151 426 1600 ext 2613
- Visiting
To access visiting times for wards across our hospitals, please click here for more information.
Please note, visiting can be restricted or suspended with immediate effect if there are any safety concerns due to a spread of infection on our wards or in our communities.
- Personal Belongings
A reasonable supply of personal belongings can be left on the ward in the bedside locker. We advise that any valuables are left at home. We do not allow any fresh flowers or balloons.
- Meals and Drinks
The ward assistant will provide hot drinks at mealtimes (0730, 1200 and 1700) as well as mid-morning, mid-afternoon and pre bed.
Patients will select their meal choices each day.
Special Diets
If you are on a special diet or therapeutic diet, the ward staff will contact our hospital dietician to arrange this for you. The dietician will also be available Monday-Friday to provide specialist information regarding your diet.
- Safety
The ward is kept locked at all times. Entry can be accessed via the intercom at the front of the ward.
- Discharge from the Ward
Medications: If you require medications to take home with you, these will be given to you by the ward staff before you leave. Please don't leave without them. It can take a few hours for the Hospital Pharmacy to prepare your medications, so bear this in mind when you arrange a time to leave.
Outpatient appointments: You will be told if an appointment has already been made for you or whether it will follow on in the post.
Transport: Please try to arrange your own transport home from the Hospital. Hospital transport is only available for patients who cannot as a result of their clinical condition use other forms of transport
- Suggestions, comments or complaints
We aim to make your stay with us as pleasant and comfortable as possible, and strive to provide the highest quality of care. If you or your family have any suggestions or comments, please discuss them with the ward manager or nurse in charge, or you can discuss them (or any complaints) with the Patient Advice and Liaison Service.
Alternatively, please fill our comments and suggestions form available in our wards or download here and hand it to any staff member.
