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Formerly St Helens and Knowsley Teaching Hospitals NHS Trust

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Employment Services – bringing Payroll, Pensions and Human Resources Administration together to deliver outstanding, personalised service for clients across the NHS. With our dedicated team of professionals, specialist knowledge and expertise in all aspects of NHS Payroll, Pensions and Human Resources Administration, we aim to be the number one choice for Employment Services in the NHS.

About Us

Employment Services brings together specialist knowledge and expertise in all aspects of NHS Payroll, Pensions and Human Resources Administration - including NHS terms and conditions of service, salary sacrifice arrangements, pension legislation and expenses. Our team of 90+ staff replicates an in-house payroll function and deliver outstanding, personalised service for clients across the NHS.  We do not operate a call centre, each client has dedicated, named payroll staff and a direct number.  We believe this fosters a strong working relationship with clients and puts customers at the heart of what we do.

Having organically grown from an in-house to a shared service payroll provider, we are acutely aware of the requirements of NHS clients.  We have a well-established understanding of ESR - the NHS human resources and payroll database system and have developed strong working relationships with NHS Employers, NHS Pensions and HM Revenue and Customs.

Quality and accuracy are paramount to our service, and we have been accredited the Payroll Assurance Scheme (PAS) award from the Chartered Institute of Payroll Professionals (CIPP).  We truly believe that our staff is the key to helping us deliver Five Star customer service and as a department we are passionate about staff development and growing our talent.

Get in touch?

If you would like more information on any of our services or just a chat on how we can work together, please contact Danielle Norton – Assistant Director of Employment Services.

Phone: 0151 290 4081

Email: Danielle.norton@sthk.nhs.uk

Address: Employment Services, Jubilee Court, Waterside, St Helens, WA9 1TT

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