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Formerly St Helens and Knowsley Teaching Hospitals NHS Trust

Marshalls Cross Medical Centre

Welcome to Marshalls Cross Medical Centre

This practice is provided by Mersey and West Lancashire Teaching Hospitals NHS Trust. Our aim is to make sure our patients are well informed and cared for to the highest possible standard.

We work as a multidisciplinary team; the core of our highly skilled team being our Advanced Nurse Practitioners (ANP) and General Practitioners (GP) who are supported within the practice by Nurses, Patient Care Advisors (PCA), Senior PCAs, Deputy Practice Manager and our Practice Manager.

We also work closely with colleagues outside the practice such as Pharmacists, District Nurses, Community Matrons and Social Services.

The practice will occasionally offer training places for GPs and other health care providers and we will continue to include our patients in research, audit and the Friends and Family Test (FFT). This means you may on occasion be asked to complete questionnaires, if you choose not to participate this will not prejudice your care in any way.

Parking is free for patients attending the surgery for an appointment. Car Park tickets are validated at reception.


How to get to Marshalls Cross Medical Centre 

St Helens Hospital - Marshalls Cross Road, St Helens WA9 3DA
Telephone No: 01744-646461​

By Car:

A parking fee is payable. Please allow extra time for parking.
Directions from M62: Junction 7 onto A570
M57Junction 2 towards St Hele​ns.

St Helens Hospital is located 6 miles from the M57 junction.

By Bus:

Bus Route: Mersey travel No 32 No 32a No 33 No35 & No17 available from St Helens Town Centre- drops off outside St Helens Hospital. 
For more information click on the Public Transport link on the left  or contact Arriva on 0871 200 2233 or visit

By Rail:

Rail information Public transport (National Rail)​
Enquiries 08457 484950, nearest station: Lea Green​ 
For more information click on the Public Transport link on the left  or contact National Rail Enquiries on 08457 484 950 or visit​.

Car parking at St Helens Hospital for Patients and Visitors​

Parking is available for patients and visitors on the St Helens Hospital site with designated patient 'drop-off areas' at the front main hospital entrance and the Lilac Centre entrance to the rear of the building. Parking spaces for disabled drivers (up to 3 hours maximum stay) are located to the front of and adjacent to the main hospital entrance.

The visitor car parks at St Helens and Whiston hospitals have a graduated charging system.  

The charges are:-

Duration Fee

​Less than 20 minutes:​​


​20 minutes - 1 hour:​


​1 - 2 hours:


​2 - 3 hours:​


​3 - 4 hours:​


​4 - 5 hours:​


Over 5 hours:


Maximum charge is £6 

Prices are subject to change.

The car park operates a Pay on Foot  system, this means a ticket will be issued on arrival and visitors​ will need to go to the payment machine to pay the amount required and have their ticket validated for exit before leaving.  To leave, visitors will need to place their tickets in the terminal by the exit barrier.

The payment machines for the car park can be located within the hospital main reception area, near to the shop or in the car park itself near to the car park exit barrier.

For frequent visitors, weekly passes are available for £12. These passes will have unlimited use for a full 7 day period.

At St Helens Hospital weekly passes can be purchased for the patient and visitor car park either from General Office ​between the hours of 9.15am to 4.45pm or from the car park pay machine directly 24 hours a day.​

Restaurants & Retail

Spice of Life Restaurant ​

​​The main restaurant 'Spice of Life' is located in the Orange Zone on the Lower Ground Floor.
The restaurant is open from 8.00am until 2.00pm Monday to Friday.
The restaurant caters for patients, visitors and staff, and offers a wide choice of hot meals, snacks and hot and cold drinks. The menu changes daily and features seasonal produce

​​Costa Coffee

​​Costa Coffee is located on the Ground Floor.
Open 8.00am - 6.00pm, Monday to Friday.
Costa Coffee provides a range of hot and cold drinks, sandwiches, cakes and snacks.


​​WHSmith is located on the Ground Floor near the main entrance.
Open from 8.00am until 7.00pm; Monday to Friday.
The store sells a wide range of snacks, drinks, newspapers and magazines as well as gifts and cards.

​​Cash Machine

​There is a cash machine available in the Spice of Life Restaurant, Lower Ground Floor, at St Helens Hospital.

​Vending Machines

​​There is a vending machine located near to the entrance of Seddon and Duffy Suites. ​

Maps and Floor Plans

Zone diagram for St Helens Hospital

Is it an Emergency?

If you're feeling unwell and not sure which NHS service you need, use this guide to help you choose the right place to visit.

When to call 999

Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.

Medical emergencies can include:

Call 999 immediately if you or someone else is having a heart attack or stroke. Every second counts with these conditions.

Also call 999 if you think someone has had a major trauma, such as after a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.

When to use 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

Get help online or on the phone

To get help from NHS 111, you can:

  • go to 111.NHS.UK (for people aged 5 and over only)
  • call 111

NHS 111 is available 24 hours a day, 7 days a week.

If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:

You can also call 18001 111 on a textphone.

When to go to A&E

An A&E department (also known as emergency department or casualty) deals with genuine life-threatening emergencies, such as:

  • loss of consciousness
  • acute confused state and fits that are not stopping
  • chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds
  • stroke
  • major trauma, such as road traffic accidents.

Less severe injuries can be treated in urgent care centres or minor injuries units.

When to visit an urgent treatment centre

You can go to an urgent treatment centre if you need urgent medical attention, but it's not a life-threatening situation.

Conditions that can be treated at an urgent treatment centre include:

  • sprains and strains
  • suspected broken limbs
  • minor head injuries
  • cuts and grazes
  • bites and stings
  • minor scalds and burns
  • ear and throat infections
  • skin infections and rashes
  • eye problems
  • coughs and colds
  • high temperature in child and adults
  • stomach pain
  • being sick (vomiting) and diarrhoea
  • emergency contraception

St Helens Urgent Treatment Centre

When to speak to a pharmacist

Pharmacies can give treatment advice about a range of common conditions and minor injuries, such as:

  • aches and pains
  • sore throat
  • coughs
  • colds
  • flu
  • earache
  • cystitis
  • skin rashes
  • teething
  • red eye

If you want to buy an over-the-counter medicine, the pharmacist and their team can help you choose.

Antibiotics will not be available over the counter to treat minor conditions.

Minor illnesses

Most common illnesses and problems will get better without the need to visit a doctor and can be treated at home. Click on the links for advice on how to manage your symptoms. 

You can also visit for self-care tips and tools and for advice on how to look after yourself during the winter months.

Is it an Emergency?

Getting Here

Maps & Floor Plans

Car Parking

Restaurant and Retail

Our Services

Our Wards

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