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Formerly St Helens and Knowsley Teaching Hospitals NHS Trust

Communication Support for Patients with a Disability

The Accessible Information Standard says that all providers of adult social care and health services must provide additional communication support for patients with disabilities, their parents and/or carers.

We need you to tell us if you need additional communication support relating to a disability. This will allow us to highlight your additional needs on your patient record and enable us to provide you with the support you need, when using one or more of our services.

Please feel free to download our "Communication support for people with disabilities (Accessible Information Standard)" leaflet here.

A British Sign Language (BSL) video version of the Accessible Information Standard Overview.

Communication Webform

You can do this by completing the form below to tell us what you need.

All fields marked * need to be completed.

I'm providing details about:*

Details for patient needing communication support

Please tell us your full name*

What is your Date of Birth? DD/MM/YYYY*

What is your hospital or NHS number?*

Email address, in case we need to contact you.*

How can we support you to communicate with us, do you need any of these options?:*

What is the best way for us to send you information/letters etc?*

What is the best way for us to contact you?*

Any additional information

Are there any other ways we can support communication? 

For further information contact:
Cheryl Farmer, Head of Patient Inclusion and Experience
Tel: 0151 430 1042
or by emailing the Patient Experience Team

Feedback Form