Welcome to the NHS E-Referral GP Information Page
Working in partnership with local Clinical Commissioning Groups (CCGs) we communicate services available together with any information about NHS E-Referral services at our hospitals. The NHS e-Referral Service (e-RS) provides an easy way for patients to choose their first hospital or clinic appointment with a specialist.
Bookings can be made online, using the telephone, or directly in the GP surgery at the time of referral.
Navigating Services
The Trust offer new outpatient appointments through NHS E-Referral for most specialties. Many specialist and general clinics are published in the NHS e-referral directory. A full list of the specialty services available on NHS e-referral can be found by accessing the hyperlink below
Click here to view NHS e-Referral
Services can be found by searching for clinic type or by using the SNOMED search facility on NHS e-Referral. All listed services have SNOMED codes associated with conditions treated and are derived from the national SNOMED codes approved through the national coding system.
- About the team
Jayne Johnson, Head of Patient Access, St Helens Hospital.
Alison Platt, Deputy Head of Patient Access, St Helens Hospital
Patient Booking Services, St Helens Hospital
- Location and Contact details
Jayne Johnson, Head of Patient Access, St Helens Hospital. Contact 0151 676 5401
Alison Platt, Deputy Head of Patient Access, St Helens Hospital Contact 0151 676 5404
Available 9.00am to 5.00pm Monday to Friday (excluding bank holidays)
- Additional information
The NHS e-Referral Service (e-RS) provides an easy way for patients to choose their first hospital or clinic appointment with a specialist. Bookings can be made online, using the telephone, or directly in the GP surgery at the time of referral.
- Relevant Leaflets/Documents/Links
Access the service via the intranet, systems access, NHS e-referral
- NHS e-Referral guidance
NHS e-Referral Service: guidance for managing referrals is aimed at commissioners (CCGs and NHS England), GP practices, and all providers of acute consultant-led outpatient services which accept referrals from GP practices.
A set of frequently asked questions are provided here:
These sets of FAQs will be updated as the programme continues.
NHS e-Referral Service: guidance on payment authentication is aimed at commissioners (CCGs and NHS England) and all providers of acute consultant-led outpatient services which accept referrals from GP practices.
If you require support or information about the e-RS service or programme please contact enquiries.ers@nhs.net.
