Our Wards - Whiston Hospital - Ward 2A - Haematology and General Medicine

• Contact Details

  Ward Manager – 0151 676 5224

  Direct Line – 0151 430 1560

  Nurse base – 0151 426 1600 Ext 2623

• Visiting

  To access visiting times for wards across our hospitals, please click here for more information.

  Please note, visiting can be restricted or suspended with immediate effect if there are any safety concerns due to a spread of infection on our wards or in our communities.

  To confirm that the ward you are planning to visit is currently open, please call our main number tel: 0151 426 1600  

• Personal Belongings

  A reasonable supply of personal belongings can be left on the ward. Each bed-space has a small locker for storing personal belongings. We do not allow any fresh flowers or balloons. Please provide nightwear and toiletries and suitable footwear.

• Meals and Drinks

  Hot drinks are supplied during the day at the following times (approximately)

  8.00am; 10.00am; 12.00pm; 2.00pm; 5.00pm; 10.00pm

  If a hot drink is required outside these times there are facilities to provide this

  Meal times are as follows (approximately)

  Breakfast 8.00am

  Lunch 12.00pm

  Tea 5.00pm

  Snacks are also available outside these times if requested

• Special Diets

  Information relating to dietary requirements.

  If you require a special diet or therapeutic diet, the ward staff will liaise with our hospital dietician and speech language therapist to meet patient’s needs. The ward has a mealtime coordinator who will work with the catering team to ensure patients are identified that require support and assistance.

• Safety

  The ward is kept locked at all times. Entry can be accessed via the intercom at the front of the ward.

• Discharge from the Ward

  Medications: If you require medications to take home with you, these will be given to you by the ward staff before you leave. Please don't leave without them. It can take a few hours for the Hospital Pharmacy to prepare your medications, so bear this in mind when you arrange a time to leave.

  Outpatient appointments: You will be told if an appointment has already been made for you or whether it will follow on in the post.

  Transport: Please try to arrange your own transport home from the Hospital. Hospital transport is only available for patients who cannot as a result of their clinical condition use other forms of transport. 

• Additional Information

  Please be aware that our phone lines are not manned by clerical staff 24 hours a day and ward staff must prioritise patient care first and foremost, please be patient if trying to get through to the ward phone lines, staff will always aim to answer calls in a timely manner.

  If you wish to speak with the Consultant, Ward Manager, Matron, please speak to the nurse in charge.

• Suggestions, comments or complaints

  We aim to make your stay with us as pleasant and comfortable as possible, and strive to provide the highest quality of care. If you or your family have any suggestions or comments, please discuss them with the ward manager or nurse in charge, or you can discuss them (or any complaints) with the Patient Advice and Liaison Service.

  Alternatively, please fill our comments and suggestions form available in our wards or download here and hand it to any staff member.