Our Services A - Z - NHS e-Referral
About the service
Welcome to the NHS e-Referral Page.
Working in partnership with local CCGs we communicate services available together with any information about NHS e-Referral services at our hospitals.The NHS e-Referral Service (e-RS) provides an easy way for patients to choose their first hospital or clinic appointment with a specialist. Bookings can be made online, using the telephone, or directly in the GP surgery at the time of referral
Navigating Services
The Trust offer new outpatient appointments through NHS e-Referral for most specialties. Many specialist and general clinics are published in the NHS e-Referral directory. A full list of the specialty services available on NHS e-Referral can be found by accessing the link below.
Click here to view NHS e-Referral
Services can be found by searching for clinic type or by using the Systemised Nomenclature of Medicine (SNOMED) search facility on NHS e-Referral. All listed services have SNOMED codes associated with conditions treated and are derived from the national SNOMED codes approved through the national coding system.
Referral forms - St Helens and Knowsley Teaching Hospitals NHS Trust
Please note all referral forms should be printed off and hand written / typed, then forwarded in the usual way to the Trust.
The forms should be attached to the referral request using the nhs e-Referral system or emailed to the Trust net account or relevant department indicated on the referral form.
The email address for the appointments department net account is secondarycarereferrals@sthk.nhs.uk
- About the Team
Jayne Johnson, Deputy Directorate Manager - Tel: 0151 676 5401
Alison Platt, Deputy Head of Patient Access - Tel: 0151 676 5404
Available 09.00am to 5.00pm Monday to Friday (excluding bank holidays)
Patient Booking Services, St Helens Hospital
- Additional Information
The NHS e-Referral Service (e-RS) provides an easy way for patients to choose their first hospital or clinic appointment with a specialist. Bookings can be made online, using the telephone, or directly in the GP surgery at the time of referral.
- Relevant Leaflets/Documents/Links
Access the service via the intranet, systems access, NHS e-Referral
https://digital.nhs.uk/services/e-referral-service
NHS e-Referral guidance
NHS e-Referral Service: guidance for managing referrals is aimed at commissioners (CCGs and NHS England), GP practices, and all providers of acute consultant-led outpatient services which accept referrals from GP practices.
A set of frequently asked questions are provided here:
These sets of FAQs will be updated as the programme continues.
NHS e-Referral Service: guidance on payment authentication is aimed at commissioners (CCGs and NHS England) and all providers of acute consultant-led outpatient services which accept referrals from GP practices.
If you require support or information about the e-RS service or programme please contact enquiries.ers@nhs.net.
Page last updated on 14th August 2024